Preventative IT Packages |
At Finesse IT Solutions we understand that it is imperative to keep your business operating at maximum IT efficiency. Scheduled Maintenance & Real-Time Monitoring on Servers, Workstations and Devices is crucial in achieving this efficiency. By implementing a Maintenance & Monitoring Package it is taking a proactive approach to deflate the risk of system downtime for your business.
We have setup strategic and customised Maintenance & Monitoring packages to compensate for your businesses’ requirements. All packages include 24/7 Real-Time monitoring and can include scheduled weekly, fortnightly and monthly remote & onsite maintenance depending on your Infrastructure requirements.
Real-Time Monitoring
24/7 Real-Time Monitoring & Alerting is a key component in proactively managing your IT Infrastructure. By monitoring your systems health and status it enables us to proactively address issues before they have an effect on your business productivity or cause costly downtime.
We monitor your devices by installing a small agent on your device which communicates in real-time with our servers. Thresholds are set on certain services and applications and when triggered we are alerted instantly by both email and SMS.
Some common services which are monitored:
- Online/Offline status
- CPU and Memory over utilisation
- Hard drive storage capacity
- Status and condition of critical server components and services
- Backup job status alerts
Server Maintenance
It is common that major problems with server infrastructure are identifiable in advance. With some extra care and effort, server related issues which may severely impact your business’ operations can be avoided. As a result it is imperative that regular maintenance is implemented.
Some tasks performed during server maintenance are:
- Analyse server log files
- System health checks (Hard drive, CPU and RAM utilisation)
- Check & test critical networking components
- Download & Install crucial updates
- Check scheduled backups
- Recommend software & hardware updates
- Check for critical operating system service packs and updates
PC and Laptop Maintenance:
It is imperative that the machine you work with on a daily basis is running at its peak performance to achieve maximum productivity. Due to a lack of maintenance and clean ups it is common that computers become slow to respond and can become unusable.
Some tasks performed during PC and Laptop maintenance are:
- Check resource utilisation (RAM, CPU etc.)
- Check running services and remove unnecessary processes from starting
- Identify and remove spyware
- Download and install any missing operating system service packs, updates and hotfixes
- Perform disk checks & defragmentation
- Recommend software & hardware updates
